This class covers the essential skill of building rapport, the foundation of a successful sales demo. Participants will learn the importance of connecting with customers by actively listening, and discussing topics that matter to the client. We’ll explore best practices for establishing trust, such as always listening (ABL). Key indicators of successful rapport, like uncovering customer pain points early, will also be addressed. Additionally, we will introduce the motion offense selling system, which allows salespeople to be themselves while following a structured approach, prioritizing genuine connection over rigid scripts.